We make processes simpler & easier

Tailored and Scalable Solutions for Organizations of All Sizes, from Regional to Global Brands

Why Choose NCRI

We are Committed

We transform the entire customer experience, by empowering and developing our team, enabling technology to drive innovation, and continually improving our processes.

Our Services

With swiftly changing market trends and high-expectation consumers we have expanded our services, equipping our partners to reach full potential by bringing together technology and human ingenuity. Adding substantial value to our delivery, fitting to the global financial conditions.

Accounts Receiveable-Management

Account Receivables

CONCEPTUALIZATION | QUALITY MANAGEMENT | IMPLEMENTATION.

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Customer Experience

Customer Experience

OMNI-CHANNEL SOLUTIONS | B2B & B2C | SEAMLESS AND EFFICIENT CX/ STATE OF THE ART CX OUR VIRTUAL SALES TEAM TAILORING SOLUTIONS ACCORDING TO YOUR VARYING NEEDS ALL YEAR ROUND

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HR Support

HR Support

ACCESS TO GLOBAL TALENT | RIGOROUS SCREENING | ALTERNATIVE WORK ARRANGEMENTS | WITH NCRi; DEMOGRAPHICS, NEW TALENT EXPECTATIONS, ALTERNATIVE WORK ARRANGEMENTS WILL NOT BE A CHALLENGE ANYMORE

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Bookkeeping and Data Entry

Bookkeeping & Data Entry

DRIVE SUSTAINABLE GROWTH | BOOKKEEPING SOLUTIONS | DATA ENTRY SPECIALISTS  DELEGATE MUNDANE TASKS | SAVE TIME AND ENERGY | REDIRECT TOWARDS YOUR CORE TASKS | MAXIMIZE EFFICIENCY.

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Software Development

Software Development

CUSTOM SOFTWARE DEVELOPMENT | APP DEVELOPMENT | LOGISTICS | TELEMEDICINE

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IT Enabled Services

IT Enabled Services

PROACTIVE DESKTOP SUPPORT PROGRAMS | DIGITAL INSIGHTS | TECHNOLOGICAL ASSISTANCE

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Data Analytics

Data Analytics

BI EXPERTS | DATA- DRIVEN TRANSFORMATION | TURNING OPPURTUNITY INTO VALUE | BUSINESS ANALYTICS | PRDICTIVE REPORTING BUSINESS INTELLIGENCE HAS BECOME THE CORE OF EVERY BUSINESS WE OFFER THE BEST

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Network Design

Network Design & Optimization

360⁰ NETWORK SOLUTIONS | NETWORK MAPPING | PROXY SERVER OPTIMIZATION | NETWORK AUDITS

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NCRI by the numbers

1900

Employees

14

Locations

7

Countries

87+

Languages

Why Choose Us

Why Choose Us

At NCRI we value our clients and strategic partners, providing them with the best, most cost-effective business solutions. Bringing cutting-edge technologies and innovative strategies to the table, because we believe when we grow, you grow.

What Our Clients Say

Don’t Just Take it from Us⏤See What Our Customers Say.

Senior Manager – Financial Services Client

Our team recognizes the skills of NCRI as an instrumental partner in performance. NCRI has consistently surpassed other companies that we have worked with.

Senior Manager - Financial Services Client

Vice President – Financial Services Client

We are very pleased with the reliability and professionalism of NCRI and would highly recommend them to any company looking for excellent results with great customer service.

Vice President - Financial Services Client

From our blogs

Ethical Considerations in BPO Customer Experience Management

Ethical Considerations in BPO Customer Experience Management

Customer Experience Management (CEM) scoring within Business Process Outsourcing (BPO) is a testimony to ethical excellence and operational competence in an era where customer satisfaction is highest. 71% of people believe that companies should be transparent and ethical, and companies…
The Psychology of Customer Experience

The Psychology of Customer Experience: Understanding and Implementing in BPO

Did you know that customers who connect emotionally with a brand have a 306% higher lifetime value? This remarkable outcome underscores the profound impact of emotional connections on the success and longevity of businesses. In the business market, where consumers…
Cross-Cultural Communication in BPO Customer Experience

Solving the Challenges of Cross-Cultural Communication in BPO Customer Experience

Prepare to be captivated by a revelation of the esteemed Boston Consulting Group (BCG) that companies endowed with diverse leadership teams demonstrate an astounding 19% surge in revenue, a testament to their unparalleled aptitude for innovation. Imagine a kaleidoscope of…
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